25.13.6
This website uses cookies to ensure you get the best experience on our website. Learn more

Level Up Leave Management-Disability & Absence

This is an 8-week program aimed at equipping nominated participants with the knowledge and resources needed to effectively manage disability and absence customers. The program will encompass essential skills, beginning with core concepts and advancing to complex challenges, all of which will be addressed through practical application of real-world scenarios and hands-on learning labs.

Skills / Knowledge

  • Verbal Communication
  • Presentation Skills
  • Customer Service
  • Disability Product Knowledge
  • Absence Product Knowledge
  • Disability and Absence Implementation
  • Federal and State Absence and Disability Knowledge
  • Absence and Disability Claim Journey
  • Customer Leave Policies